Help articles
Setup walkthroughs, day-to-day operations, and the answers to the questions our team gets most often. Searchable, updated as we learn what breaks.
Using PingBell
Day-to-day operations: create, edit, mute, archive, view stats.
Creating a PingBell
Set up your first PingBell — name, sound, message, team invites.
ReadEditing a PingBell
Change a PingBell's name, message, sound, or status.
ReadSelecting a sound notification
Pick from PingBell's library of 70+ built-in sounds.
ReadInviting team members
Invite teammates to subscribe to specific PingBells.
ReadViewing a PingBell's stats
See your last 24 hours, 7 days, or 30 days of activity.
ReadMuting a PingBell
Silence a PingBell on your own device only.
ReadDeactivating a PingBell
Stop a PingBell from collecting events for everyone.
ReadArchiving a PingBell
Hide a PingBell from your home view without stopping it.
ReadRestoring an archived PingBell
Bring an archived PingBell back to the home view.
ReadActivating browser notifications
Enable notifications in Chrome, Safari, Firefox, or Edge.
ReadPairing a TV with a QR code
Pair Apple TV, Fire TV, Android TV, or Roku.
ReadMy counter isn't updating
Systematic checks for when a counter stops incrementing.
ReadShopify push notifications
Wire Shopify to PingBell via the Shopify App or webhook.
ReadWooCommerce notifications
Wire WooCommerce to PingBell via the plugin or webhook.
ReadStripe push notifications
Wire Stripe to PingBell via Stripe's webhook endpoints.
ReadAccount & Billing
Sign up, manage subscription, get your API key, delete your account.
Creating a PingBell account
Sign up using passwordless email-link login.
ReadManaging your subscription
Upgrade, downgrade, recover from failed payments.
ReadUpdating payment information
Update your credit card, PayPal, or Google Pay method.
ReadGetting your API key
Find and copy your API key for Zapier, Make, or direct API.
ReadDeleting your account
How to permanently delete your PingBell account.
ReadIntegrations
Per-integration tips and gotchas for the apps PingBell connects to.