How to update the value for PingBell counters in Shopify
The PingBell Shopify app seeds your counters with all-time totals. Here's how to switch a counter to a different date range.
After installing the PingBell Shopify app, your Revenue, Orders, and Customers counters are seeded automatically with your store’s all-time totals, and every new order updates them live. If you’d rather show a shorter window — today, or the last week or month — you can re-sync a counter’s value from Shopify.
Step 1: Open the counter
In your Shopify admin, open the PingBell app and click Customize on the counter you want to change.
Step 2: Find “Value (from Shopify)”
Scroll to the Value (from Shopify) card — it limits the counter’s value to a date range.
Step 3: Pick a range and set it
Choose the range — today, the last 7 or 30 days, or all time — and click Set. Shopify provides the historical data for that range and the counter re-syncs.
Reset zeroes the counter instead — handy for a “sales this campaign” counter you want to start fresh.
The live updates keep flowing
Whatever range you set is just the starting value; every new order still increments the counter in real time from that point.