Canceling a Paid Subscription

A paid PingBell plan allows you access to more PingBells, unlimited team member access, and unlimited notification sound options. If you find the need to cancel a paid subscription, you can do so by following the steps below.

Step 1: Open the Account Section
Find the icon in the top right-hand corner to open your Account section.

Step 2: Find the Billing Button
Within the Account section, find the Billing button and click it.

Step 3: Select The Free Plan
Find the Free Plan. You’ll be able to toggle between monthly and yearly options. Click the Downgrade button within it.

Step 4: Click Into Plan Information
A pop-up will appear. Click the box that highlights plan information.

Step 5: Cancel Subscription
Find Cancel Subscription and click on it.

Step 6: Confirm Cancelation

Confirm your cancelation. Your current plan will carry out until the stated date. Click the Confirm Cancelation button to cancel your subscription.