What Paddle + PingBell does together
Paddle is the Merchant of Record SaaS most of your international customers use. Paddle’s webhooks fire on subscription lifecycle events and one-time payments. PingBell subscribes to those and broadcasts each one to your team.
Paddle’s subscription events (subscription.created, .updated, .canceled) carry price objects with full quantity and price info, so PingBell computes MRR delta correctly.
Use cases
- Global SaaS businesses using Paddle to handle international tax and compliance
- Indie SaaS founders on Paddle wanting live MRR
- Productized-services businesses using Paddle for checkout
- Mobile-app businesses (Paddle for macOS / iOS side-selling)
- Multi-product SaaS tracking plan mix in real time
Setup
- In Paddle Dashboard, go to Developer Tools → Notifications → Add endpoint.
- Paste PingBell’s webhook URL.
- Subscribe to subscription events and
transaction.completed. - Save, Paddle fires a test.
- In PingBell, configure MRR math (pick the currency, price-normalization rules).
Why PingBell for Paddle
PingBell offers first-class Paddle support: proper MRR math for Paddle-style subscription events, real-time updates via Paddle’s webhooks, and native TV apps for office display. Larger teams managing Paddle-based dashboards belong on the Pro plan.
FAQ
Does PingBell handle Paddle’s price/quantity model correctly?
Yes. Subscription events include items[] with price, quantity, and currency. PingBell sums across items for MRR.
Does it support Paddle Classic and Paddle Billing?
Both. Paddle Classic used a different webhook format; PingBell handles both but we recommend migrating to Paddle Billing.
Does it aggregate multiple Paddle accounts?
Yes. Connect each account; combine into one counter or keep separate.
What about tax-inclusive vs. net revenue?
You can configure the counter to track net-of-tax revenue, tax-inclusive, or both.
Can I track one-time purchases and subscriptions separately?
Yes. Two counters, filtered on event type.